Shipping policy

Last updated: November 9, 2026

This policy describes shipping arrangements for FIBROVX B2B orders. This website is a product catalog and inquiry service; it does not provide online checkout. Shipping arrangements are confirmed in the written quotation or order documents for the particular goods and destination.

Destination and supply scope

Provide the delivery country and, where available, the city, port or receiving location with your inquiry. Include product dimensions, quantities and any restrictions affecting access, lifting, unloading or delivery appointments. Available transport arrangements and charges are reviewed for the order; the website does not offer a universal flat shipping rate.

Production and transport timing

Production lead time and transit time are separate. The written quotation or order documents identify the proposed schedule and any requirements for drawing approval, materials, inspection or packing. There is no single dispatch or delivery period covering every product on this website. Ask us to clarify the schedule and any outstanding conditions before confirming an order.

Sea-shipment quotation basis

For sea shipments, our default quotation basis is CIF to an agreed destination port. FOB at an agreed port of shipment in China is available on request. The written quotation must identify the selected term, the named port and Incoterms® 2020. Other transport modes or handover arrangements require an appropriate term agreed separately.

Freight, insurance and risk

Under CIF, FIBROVX arranges and pays for the agreed ocean freight and cargo insurance to the named destination port. Under both CIF and FOB, risk transfers when the goods are on board the vessel at the port of shipment. The buyer handles import clearance, import duties and taxes, and onward inland delivery under those terms.

Confirm insurance cover and the allocation of unloading, terminal and other destination charges in the written quotation. CIF does not automatically include every destination charge, delivery to the buyer's premises or a higher level of cargo insurance. For any other agreed trade term, use the responsibilities specified for that term and order.

Packaging and documents

Packing and handling depend on the goods, dimensions and transport route. Raise any special packing, marking, origin-document or third-party inspection requirements before the order is agreed. The quotation or order documents should identify the required documents and their scope.

Delivery questions and receiving checks

For a delivery update or a reported delay, email support@fibrovx.com with the quotation or order reference. On receipt, check the goods and packaging against the delivery records. Keep relevant photographs and records, and contact us about damage, shortage or an apparent discrepancy so that the issue can be reviewed against the agreed supply and transport arrangements.

Related information

See International Ordering and Delivery and Ordering & Supply. This shipping policy does not remove rights or remedies that apply under applicable law.